Getting started

Online Intake Form

Each parent or guardian fills out their own form. We contact each parent separately, and we never share your information with the other parent. Once we have both parents' forms, we book a short intake call by phone with each parent.

If you have a court order or written agreement, you can email a copy to [email protected] or a photo of it by text, whenever it suits you. Please also send any protection or no-contact order. Prefer to talk first? Call (778) 791-7712.

How to start

Fill out your intake form

online in about 10 minutes, or download the PDF. Each parent fills out their own.

We contact the other parent

you don't need to coordinate with them; we reach them separately.

Short intake call by phone

with each parent.

First visit

we schedule it in a public place (park, library, recreation centre) or by video, on the start date the parents or their lawyers confirm.

1. About you
I am the
Interpreter needed
2. Other parent or guardian

We will not share your information with the other parent. They fill out their own form.

Is it safe for us to contact them directly?

We contact the other parent ourselves, by phone first. We never share your contact details or your answers with them.

3. Children
Child 1
Child 2
Child 3
4. Court order and visits requested
Court order or written agreement
Service needed
Supervised visits before

If you have a court order or written agreement, you can email a copy to [email protected] whenever it suits you.

5. Safety
Is there a protection order or no-contact order, now or in the past?
Any safety concerns for the child(ren), the other parent or staff during visits?
Could anything (for example, substance use) make a visit unsafe?
Is there an open file with MCFD or a Delegated Aboriginal Agency?
6. Getting to visits

Our supervisors do not transport children. Visits take place in public community locations; we do not supervise visits in a parent's home.

7. Lawyer and reports
Report needed

Name, role (lawyer, social worker…) and email. Reports are only released to people allowed by the order, the referral or the law.

8. Fees and who pays
Who pays

Fees are explained at intake.

9. Consent and signature

By signing, I confirm that:

Call (778) 791-7712